Data for the month ending May 2022
Sr. No. | Received From | Pending at the end of last month | Received | Resolved | Total Pending# | Pending Complaints > 3 months | Average Resolution time^ (in days) |
---|---|---|---|---|---|---|---|
1 | Directly from Investors | 0 | 0 | 0 | 0 | 0 | 0 |
2 | SEBI (SCORES) | 0 | 0 | 0 | 0 | 0 | 0 |
3 | Other Sources (if any) | 0 | 0 | 0 | 0 | 0 | 0 |
Grand Total | 0 | 0 | 0 | 0 | 0 | 0 |
^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.
The trend of monthly disposal of complaints
Sr. No. | Month | Carried forward from the previous month | Received | Resolved* | Pending# |
---|---|---|---|---|---|
1 | May 2021 | 0 | 0 | 0 | 0 |
2 | June 2021 | 0 | 0 | 0 | 0 |
3 | July 2021 | 0 | 0 | 0 | 0 |
4 | August 2021 | 0 | 0 | 0 | 0 |
5 | September 2021 | 0 | 0 | 0 | 0 |
6 | October 2021 | 0 | 0 | 0 | 0 |
7 | November 2021 | 0 | 0 | 0 | 0 |
8 | December 2021 | 0 | 0 | 0 | 0 |
9 | January 2022 | 0 | 0 | 0 | 0 |
10 | February 2022 | 0 | 0 | 0 | 0 |
11 | March 2022 | 0 | 0 | 0 | 0 |
12 | April 2022 | 0 | 0 | 0 | 0 |
13 | May 2022 | 0 | 0 | 0 | 0 |
Grand Total | 0 | 0 | 0 | 0 |
*Inclusive of complaints of previous months resolved in the current month.
#Inclusive of complaints pending as on the last day of the month.
The trend of annual disposal of complaints
Sr. No. | Year | Carried forward from the previous year | Received | Resolved* | Pending# |
---|---|---|---|---|---|
1 | 2020-21 | 0 | 0 | 0 | 0 |
2 | 2021-22 | 0 | 0 | 0 | 0 |
3 | 2022-23 | 0 | 0 | 0 | 0 |
Grand Total | 0 | 0 | 0 | 0 |
*Inclusive of complaints of previous years resolved in the current year.
#Inclusive of complaints pending as on the last day of the year.
A. Vision and Mission Statements for investors
Invest with knowledge & safety.
Every investor should be able to invest in the right investment products based on their needs, manage and monitor them to meet their goals, access reports, and enjoy financial wellness.
B. Details of business transacted by the Investment Adviser with respect to the investors
C. Details of services provided to investors (No Indicative Timelines)
D. Details of grievance redressal mechanism and how to access it
E. Expectations from the investors (Responsibilities of investors)
Please refer to the list of all SEBI registered Investment Advisers which is available on the SEBI website at the following link: https://www.sebi.gov.in/sebiweb/other/OtherAction.do?doRecognisedFpi=yes&intm Id=13
iv. Pay only advisory fees to your Investment Adviser. Make payments of advisory fees through banking channels only and maintain duly signed receipts mentioning the details of your payments.
v. Always ask for your risk profiling before accepting investment advice. Insist that Investment Adviser provides advisory strictly on the basis of your risk profiling and take into account available investment alternatives.
vi. Ask all relevant questions and clear your doubts with your Investment Adviser before acting on the advice.
vii. Assess the risk-return profile of the investment as well as the liquidity and safety aspects before making investments
viii. Insist on getting the terms and conditions in writing duly signed and stamped. Read these terms and conditions carefully particularly regarding advisory fees, advisory plans, category of recommendations, etc. before dealing with an Investment Adviser.
ix. Be vigilant in your transactions.
x. Approach the appropriate authorities for redressal of your doubts/grievances.
xi. Inform SEBI about Investment Advisers offering assured or guaranteed returns.
xii. Don’t fall for stock tips offered under the pretext of investment advice.
xiii. Do not provide funds for investment to the Investment Adviser.
xiv. Don’t fall for the promise of indicative or exorbitant or assured returns by the Investment Advisers. Don’t let greed overcome rational investment decisions.
xv. Don’t fall prey to luring advertisements or market rumors.
xvi. Avoid doing transactions only on the basis of phone calls or messages from any Investment adviser or its representatives.
xvii. Don’t take decisions just because of repeated messages and calls by Investment Advisers.
xviii. Do not fall prey to limited period discounts or other incentives, gifts, etc. offered by Investment advisers.
xix. Don’t rush into making investments that do not match your risk-taking appetite and investment goals.
xx. Do not share the login credentials and passwords of your trading and Demat accounts with the Investment Adviser.
Sr. No. | Financial Year | Compliance Audit Status | Remarks, If any |
---|---|---|---|
1 | FY 2020-21 | Conducted | NA |
2 | FY 2021-22 | Not Conducted | NA |